Lifio Privacy Policy

Lifio is operated by Queen Nifertiti Logistics LLC. Website: https://www.lifioai.com. Privacy contact: support@lifioai.com.

Information you provide

To use an account, you provide an email address and account identifier; you may also provide your name, profile details, language, age range, occupation, priorities, and a city, country or time zone. Clerk handles authentication credentials; Lifio does not store plaintext passwords. You may choose to enter tasks, goals, habits, schedules, check-ins, plans and information about work, learning, home, family, travel, wellness or finances, as well as Secretary prompts and conversations. These are user-provided details, not automatically collected device location. We have not identified precise GPS collection.

You may send private messages to connected members. On the web, you can optionally record voice notes for private messages; audio is uploaded to private object storage and attachment details are saved. Mobile Secretary voice conversations optionally send microphone audio to OpenAI Realtime and save resulting transcripts with Lifio. Foreground wake-word detection on supported iOS devices uses Picovoice locally; provider SDK telemetry has not been verified. No camera, photo-library upload or contact-reading feature was identified in the reviewed app source.

Technical and usage information

We receive account and security records, consent and privacy choices, and network information such as IP addresses needed to operate services. Web error reports can include an error message, stack, page URL, user agent, viewport and supplied diagnostic details; server logs may record operational information. If analytics is enabled (off by default), product events can include event names, session IDs, timestamps and metadata. Device and third-party SDK diagnostics may vary by installed release and provider.

How we use information

We use this information to provide and personalize Lifio, manage accounts and subscriptions, enable user-requested messaging and AI features, maintain security and reliability, respond to support requests, troubleshoot errors, and meet legal obligations. Optional analytics helps us understand product usage when you allow it.

Artificial Intelligence and Automated Processing

Requested AI features may analyze information you voluntarily submit and relevant saved context to generate organization, insights, suggestions, summaries or assistance. When configured, an OpenAI-compatible text integration receives a command, selected task/goal/habit/context labels and recent conversation turns. Optional voice conversations send live audio and selected context to OpenAI Realtime; transcripts are saved by Lifio. Provider retention and handling are governed by applicable provider practices. AI output may contain errors; independently evaluate important decisions. Health, financial, safety and legal information is informational and does not replace qualified professional advice; do not rely on Lifio for emergencies.

Health and financial information

You can voluntarily enter wellness, exercise, symptoms or medication information in free-text planning tools or AI prompts, and enable health context (off by default). We process it to provide requested organization and relevant AI assistance; it can reach an AI provider when included in an invoked feature or a connected member if you send it. Lifio is not a medical provider and does not provide diagnosis or emergency services. The account deletion process below applies to this content, subject to its limitations.

Financial-planning or budgeting details you voluntarily enter are separate from subscription payment details. Optional paid features on the web use Stripe to process payment credentials; Lifio stores billing status, subscription identifiers, payment brand and last four digits, not full card numbers. The reviewed Android client does not implement Google Play Billing; distribution-specific payment requirements require review. Lifio does not offer regulated banking, investment, lending or financial advice.

Connections, messaging and sharing

Messages and content you share with a connected member are visible to that recipient. You can manage connection invitations, remove or block connections, and use available messaging controls such as mute, archive and report. Do not assume messages are end-to-end encrypted. If offered and you authorize them, Google Calendar/Gmail, Microsoft Calendar/Mail or Plaid connection flows may store provider account details, granted scopes and encrypted access tokens. Provider configuration and actual use have not been confirmed; the reviewed routes do not establish that Lifio downloads or stores email, calendar events or bank transactions.

Service providers and disclosures

Clerk handles sign-in; Stripe handles web subscription payments; Replit hosting and database infrastructure and Google Cloud-backed private object storage process service data; configured AI providers process requested text or voice interactions. Picovoice supports optional local wake-word detection on supported iOS devices. The website loads fonts from Google Fonts, which receives the network information needed to deliver them. Google, Microsoft and Plaid process optional authorized connection flows if available. These providers may process information needed for their roles under their own applicable terms and privacy practices. We may disclose information at your direction (including to connected members), to service providers, when reasonably necessary to comply with law or legal process, to investigate fraud or security incidents and protect users or legal rights, or in a legally applicable corporate transaction. Lifio does not sell your personal information.

Security and retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. HTTPS/TLS protects observed public connections and coded provider calls in transit; no online service is absolutely secure. We retain information as reasonably necessary for service delivery, security, legal duties, disputes and legitimate operations; retention differs by type. We cannot promise that all stored data is encrypted at rest or that third-party copies share one deletion deadline.

Account and data deletion

To request deletion of your account and associated personal data, follow the secure steps on our Delete Account page. After you confirm, the account enters a 30-day recovery period; restoration is available during that period. Scheduled permanent deletion runs through periodic maintenance after the recovery window, not immediately or necessarily on day 30. If a Stripe subscription exists, Lifio first attempts to cancel future renewal; failure to verify cancellation may prevent scheduling.

At processing, most account-linked Lifio database records are deleted. Some records can remain: a deletion tombstone with account identifier and timestamps/status, event session IDs, names, metadata and timestamps after user ID removal, audit logs and identifiers, server logs and backups, and provider-held records (including Stripe and AI data) according to applicable retention. Web voice-note objects may remain in private storage after attachment records are removed; we cannot promise they are purged with the account. Content another member supplied may also remain. Legally required or security records may be retained as necessary. Contact us for assistance with residual data.

Your rights and choices

In account settings you can access and update profile information, export account data, change available AI memory, recommendations, analytics and context choices, manage connections and request account deletion. You can revoke device microphone permission in device settings. You may have additional access, correction, deletion or other rights under applicable law; contact us to make a privacy request. We may need to verify your identity before acting.

Children's privacy

If you have questions about a child's information or believe a child has provided personal information, contact us at the address below so we can review and respond appropriately.

Changes to this policy

We may update this policy as Lifio changes. We will update the Last Updated date and communicate material changes appropriately.

Privacy Questions

Lifio
Operated by Queen Nifertiti Logistics LLC
Email: support@lifioai.com
Website: https://www.lifioai.com